You banned a person for mentioning skin colour yet you do likewise. You banned someone who was made feel uncomfortable and had the power to confront it in public. Is #metoo a thing only if the alleged accuser is white and a man? I thought we we better than that. As for your petty response there, no I don't. I worked in retail for years and I current work for a government department with continuous dealings with the public. I understand how to talk/deal with people. Your quick jump to deflect and accuse me without explaining your position leads me to believe that some of the poor customer interactions may be your own making. Either rescind the ban for the other person or take the hit and face the banhammer. Don't take the coward's way out and ban me for threadwhining, as you'll only be proving my point.