Are there toxic communities in other platforms? Sure. But their current platform is one they are comfortable with, and it's already an uphill battle getting anyone to switch platforms. Some of them are just looking for reasons not to take the plunge, whether its financial, social, ease of use, etc. We don't need to give them more pause. Sometimes empathy is needed instead of judgement. And also, this "constructive and rightful criticism" angle seems to be one that conveniently glosses over a person's chosen platform. There's a that Valve has ignored and I don't see a thread on it or PC people rushing to talk about the security risks of having Steam on their computers. If it were a zero-day in EGS where Epic ignored the researcher, we would have twenty pages on it by now.