The support team will answer your ticket as soon as they can. They are currently very busy as they have quite a backlog of tickets currently.
You could also potentially try their twitter -
In relation to your issue, do you get any error codes regarding the disconnects?
Just as an update:
"We have identified the issue with Car Mastery Skill Points in and are working on getting a fix out on or before Monday the 13th of May. We recommend not spending any Skill Points at this time. More updates to come. "
I'm unsure why this has happened however I have seen some workarounds where changing to 30FPS might solve the problem. Could you possibly try this and let me know how it goes as we're looking into this.
Also if you're still experiencing this issue, please could you submit a ticket
We are constantly looking into the feedback on MP and how to improve it. Unfortunately it's not the easiest 'overnight fix' and requires a lot of testing every time we consider implementing or changing something.
- Which settings are you running the game at? Are you trying to run everything at Ultra? If so, try running at High.
Also make sure you've attached that Benchmark image to the support ticket. Apologise if there's any delay to someone answering, we're experiencing a big influx of tickets.
By "Can't even launch" - Do you mean you can't even open it from dashboard, or is it crashing as you press A to start, or just not loading past the loading screen?
The team are aware of various crashes currently and are trying to get these fixed.
Also I forgot to post here our new Route Creation competition (which was mentioned on stream).
If anyone would like to participate, or would like a recap of the requirements, please see the following thread:
Yes, this is a bug. Mainly as even though there is still traffic, it's very small to the point of being questionable. However, it might not be a high priority just yet as you can still see traffic about, just not as many in comparison to Horizon solo.
I joined the team at the beginning of September and I've been lurking in the social media shadows for a while. However, about time I start respond and helping in any way I can.
Don't forget you can always check out our troubleshooting articles on the support website for help:
Yes, it should be changing to Autumn today!
There is one currently on the Motorosport forums for Forza Horizon 4. Both Livery and photography contest where you can win in-game credits/items/car prizes.
However if you do make a Resetera one, I'd love to check it out
We are currently aware of the issue relating to a vehicle being unable to reset and therefore causing 'inactivity' after the recent update. We're looking into this and apologise for the inconvenience this is causing to your gameplay
You will have to buy the game digitally to be able to play anywhere. However, if you've bought it physical and want to play it via 'play anywhere' as a one off etc, you could potentially buy gamespass because it still covers PC.
Hi all, now I've made an account + verification and posted one or twice, thought I'd write an official Introduction.
I'm RetroKrystal the new Community Liaison for Playground Games. Hopefully I can answer any questions that you may have and I'm here to observe and listen to your feedback.
If you do have any issues, please check our new troubleshooting articles:
Or you can submit a ticket to our support page: